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WITH GRATITUDE AND PLANS TO REOPEN MAY 1, 2020
March 27, 2020
Brasada Ranch is an extraordinary place thanks to so many people, especially our remarkable Team. We are a unique breed and a passionate tribe that has followed city, state, and national protocol to safely serve each other and our Guests and Members during these difficult times. It has been terribly difficult to tell so many that their roles are being impacted by events entirely outside their control, which is only heightened by my decision today to cease resort operations until May 1, 2020, or as conditions permit.
To my Team, please know we will support you, get through this, and come together again soon. To all, thank you for your support and your care for those around you. I look forward to welcoming you all back as quickly as possible. Until then, I wish you and your family health and wellness.
Guests with Reservations through April 30: My remaining Team Members and I are reaching out to assist you. You may also reach us via email – email@example.com, which is preferred and the most efficient method at this time, or phone – (866) 373-4882 between the hours of 6:00 AM and 4:00 PM PST.
Guest with Reservations after April 30: We are scheduled to reopen May 1, 2020, and we are revisiting our plans daily. We will share updates with you regularly. We will not process pending deposits until we have connected with you, or we have greater clarity on our reopening date. You may also reach us via email – firstname.lastname@example.org, which is preferred and the most efficient method at this time, or phone – (866) 373-4882 between the hours of 6:00 AM and 4:00 PM PST.
Future Reservations: With high hopes for our nation’s calm and health, we are currently accepting online reservations for arrivals on and after May 1, 2020. If changes or cancellations are necessary, they will be processed without penalties or fees until our future operations are confirmed.